Support

Get help

Something broken, a question about your account, or a payment issue? Email us — a real person reads every message.

support@markitthrows.com

What to include

• The email on your MarkIT account, and whether you’re an athlete or a coach.
• What you were trying to do, and what happened instead.
• A screenshot or screen recording if you can — it usually cuts the back-and-forth in half.
• For app issues: your device (for example “iPhone 14, iOS 18”).

Reporting content

You can report content and block users directly in the app. Reported content is reviewed within 24 hours.You can also report anything by email at the address above — include a link or screenshot of what you’re reporting.

Your data

Account deletion and data export live in Settings → Accountinside the app. Parents or guardians of an athlete under 18 can request deletion of the athlete’s data by email. The details are in the Privacy Policy.