Legal

Terms of Service

Last updated: October 16, 2026

These terms cover your use of MarkIT, a coaching platform for throws athletes. By creating an account you agree to them. If you don’t, please don’t use the service.

Your account

You’re responsible for keeping your login secure and for what happens under your account. Give us accurate information when you sign up, including your date of birth so we can apply the right protections for athletes under 18. One person per account.

Coaches on MarkIT are independent businesses or individuals. They are not employees, agents, partners, joint venturers or representatives of MarkIT, and they cannot make promises or take actions on MarkIT’s behalf. Each coach decides for themselves whether to coach, whom, how, what to charge, and when. MarkIT does not direct or supervise how coaching is delivered and does not employ or train coaches. MarkIT collects payment for coaching and passes it on to the coach. MarkIT does not guarantee any coach’s qualifications, results or conduct, and any “approved” or similar badge means only that the coach passed our sign-up checks, not that the coach is certified, insured, background-checked or safe.

You are an independent contractor, not an employee or agent of MarkIT. You are responsible for your own taxes, licences, certifications, insurance, safe-sport and background-check obligations, and for the safety of the training you prescribe. You will not hold yourself out as speaking for MarkIT. You will carry any insurance your sport or jurisdiction requires and, if you coach athletes under 18, you will follow the safe-sport and child-protection rules that apply to you. You agree to indemnify MarkIT against claims arising from your coaching, your content, or your breach of these terms, to the extent permitted by law, and to repay chargebacks and refunds on your sales.

Payments: how money moves

MarkIT is the merchant of recordfor payments from athletes to coaches. That means: when you pay for coaching, MarkIT charges you, deducts the payment processing & protection amount that applies to your coach’s plan, and transfers the remainder to your coach through Stripe Connect. The price you see before you pay is the price you’re charged. Because MarkIT is the merchant of record, refunds and chargebacks are handled by MarkIT, not by the individual coach; if a payment needs to be reversed, contact us at support@markitthrows.comand we’ll sort it out. Card processing is handled by Stripe; we never see or store your full card number.

Subscriptions

Coach plans bill monthly and renew automatically until cancelled. You can cancel anytime from your billing settings or the Stripe billing portal; standard cancellation stops the next renewal. If you downgrade to a smaller plan, that plan’s limits (like group counts and roster caps) apply immediately: anything over the new limit is frozen for adding more, not deleted. Roster sizes are subject to fair use: if your roster grows unusually large without corresponding paid activity, we may reach out to find the right plan together.

Your content

You keep ownership of the marks, videos, and messages you create. You grant MarkIT permission to store and display that content to you and your connected coach (or athletes) so the service can work. You’re responsible for having the right to upload anything you upload: only record video of yourself or where you have permission to do so. That permission also covers reviewing and disclosing content where our Privacy Policy says we may, including athlete-safety investigations.

AI features

MarkIT has one optional AI feature, the AI Program Uploader, which reads a training-program file you upload and drafts a program from it. AI output is a draft for you to review: it can be wrong or incomplete, you are responsible for checking it before you save or use it, and it is not coaching or medical advice. Only upload files you have the right to upload. To draft your program, the file’s contents are sent to our AI provider (Anthropic) and processed as described in our Privacy Policy. Using it is optional and refusing it doesn’t change your plan, price, or limits. It is not available to accounts under 13.

Content rules

No abusive, harassing, threatening, or sexually explicit content, in messages, video, or anywhere else on the platform. You can report content and block users from inside the app; reported content is reviewed within 24 hours. We may remove content and suspend or terminate accounts that break these rules, at our discretion.

Athlete safety

MarkIT is used by minors, and we take that seriously.

You can report a message, a video, or a user from inside the app. We review reports within 24 hours.

If we have reason to believe an athlete’s safety is at risk, we may review the relevant messages and content in that account and share what we find with the athlete’s parent or guardian, with officials at the athlete’s school, club, or program, with a safe-sport or child-protection body, or with law enforcement. We may do this without telling the person being investigated first, where telling them would put the athlete at risk or interfere with an investigation. We may also suspend or remove an account immediately while we look into it.

Where the athlete is under 18, a parent or guardian may request their athlete’s message history from us directly, after we verify they are the parent or guardian, by emailing support@markitthrows.com.

We’re not a safety monitoring service and we don’t watch conversations. This section describes what we’re allowed to do when a problem is brought to us or we find one. It is not a commitment to detect problems. Coaches on MarkIT are independent contractors (see above); if you believe a child is in immediate danger, contact your local emergency services or child-protection authority, not us.

Coaches: you agree that your messages with athletes may be reviewed and disclosed as described here, and that you will comply with any safe-sport, background-check, or supervision rules that apply to you through your own program. Coaching a minor through MarkIT does not exempt you from them.

Acceptable use

Don’t misuse the service: no attempts to break, probe, scrape, or gain unauthorized access to the platform or other people’s data; no uploading content you don’t have rights to; no using the platform to move payments that aren’t for coaching delivered through MarkIT. We may suspend accounts that do.

MarkIT provides the app “as is” and “as available”. To the fullest extent the law allows: (a) we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or lost opportunities, even if we were told they were possible; (b) our total liability to you for everything connected with MarkIT is limited to the greater of the fees you paid to MarkIT in the twelve months before the claim and CAD $100 (USD $100 if you are in the United States); (c) we are not liable for what coaches, athletes or other users say or do, including coaching advice, programs, feedback and payment disputes between users; and (d) we are not liable for failures caused by things outside our control, such as outages at Apple, Google, Stripe, Mux or Supabase. Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, gross negligence, intentional misconduct, or death or personal injury caused by our own fault where the law forbids excluding it.

Canada. If you are a consumer in Canada, nothing in these terms takes away rights you have under consumer protection law that cannot be waived.

Quebec.If you live in Quebec: nothing in these terms excludes or limits our liability for bodily injury, or for our intentional or gross fault, and nothing in these terms is a waiver of your rights under the Civil Code of Québec or the Consumer Protection Act.

United States. The release and limits in these terms apply to the fullest extent permitted by the law of your state, including claims based on our ordinary negligence. They do not apply to gross negligence, recklessness, intentional misconduct, or any claim that cannot lawfully be released or limited in your state. Some states do not allow certain limits, so parts of this section may not apply to you.

Governing law

These terms are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable there. Disputes will be resolved in the courts of British Columbia.

Beta period and future pricing

MarkIT is currently in beta. During the beta, access, including features that will later be part of paid plans, is provided free of charge.

Paid plans will be introduced at launch. We will give at least 14 days’ advance notice by email before any charge applies to an existing account, and nobody is ever charged without choosing a plan and entering payment details themselves.

Some beta accounts interact with simulated (test-mode) payment flows. Simulated payments move no real money and create no entitlement to free or discounted access after the beta.

Beta access is provided as-is, and free beta access may end at launch.

Availability & changes

We may update features, these terms, or the Privacy Policy over time; significant changes will be noted by updating the date at the top. Continued use after a change means you accept it.

Contact

Questions? Email support@markitthrows.com or see the support page.