Legal
Terms of Service
Last updated: September 4, 2026
These terms cover your use of MarkIT, a coaching platform for throws athletes. By creating an account you agree to them. If you don’t, please don’t use the service.
Your account
You’re responsible for keeping your login secure and for what happens under your account. Give us accurate information when you sign up, including your date of birth so we can apply the right protections for athletes under 18. One person per account.
Coaches are independent
MarkIT connects athletes with coaches. Coaches on MarkIT are independent providers— they are not employees, agents, or representatives of MarkIT. Coaching advice, training programs, and feedback come from the coaches themselves, not from us. We provide the platform; we don’t supervise or guarantee any coaching outcome. Always train within your limits and consult a medical professional about injuries.
Payments: how money moves
MarkIT is the merchant of recordfor payments from athletes to coaches. That means: when you pay for coaching, MarkIT charges you, deducts the payment processing & protection amount that applies to your coach’s plan, and transfers the remainder to your coach through Stripe Connect. The price you see before you pay is the price you’re charged. Because MarkIT is the merchant of record, refunds and chargebacks are handled by MarkIT, not by the individual coach — if a payment needs to be reversed, contact us at support@markitthrows.comand we’ll sort it out. Card processing is handled by Stripe; we never see or store your full card number.
Subscriptions
Coach plans bill monthly and renew automatically until cancelled. You can cancel anytime from your billing settings or the Stripe billing portal; standard cancellation stops the next renewal. If you downgrade to a smaller plan, that plan’s limits (like group counts and roster caps) apply immediately — anything over the new limit is frozen for adding more, not deleted. Roster sizes are subject to fair use: if your roster grows unusually large without corresponding paid activity, we may reach out to find the right plan together.
Your content
You keep ownership of the marks, videos, and messages you create. You grant MarkIT permission to store and display that content to you and your connected coach (or athletes) so the service can work. You’re responsible for having the right to upload anything you upload: only record video of yourself or where you have permission to do so. That permission also covers reviewing and disclosing content where our Privacy Policy says we may, including athlete-safety investigations.
AI features
MarkIT has one optional AI feature, the AI Program Uploader, which reads a training-program file you upload and drafts a program from it. AI output is a draft for you to review: it can be wrong or incomplete, you are responsible for checking it before you save or use it, and it is not coaching or medical advice. Only upload files you have the right to upload. To draft your program, the file’s contents are sent to our AI provider (Anthropic) and processed as described in our Privacy Policy. Using it is optional and refusing it doesn’t change your plan, price, or limits. It is not available to accounts under 13.
Content rules
No abusive, harassing, threatening, or sexually explicit content — in messages, video, or anywhere else on the platform. You can report content and block users from inside the app; reported content is reviewed within 24 hours. We may remove content and suspend or terminate accounts that break these rules, at our discretion.
Athlete safety
MarkIT is used by minors, and we take that seriously.
You can report a message, a video, or a user from inside the app. We review reports within 24 hours.
If we have reason to believe an athlete’s safety is at risk, we may review the relevant messages and content in that account and share what we find with the athlete’s parent or guardian, with officials at the athlete’s school, club, or program, with a safe-sport or child-protection body, or with law enforcement. We may do this without telling the person being investigated first, where telling them would put the athlete at risk or interfere with an investigation. We may also suspend or remove an account immediately while we look into it.
Where the athlete is under 18, the parent or guardian who accepted these terms consents to that review and disclosure, and may request their athlete’s message history from us directly.
We’re not a safety monitoring service and we don’t watch conversations. This section describes what we’re allowed to do when a problem is brought to us or we find one — not a commitment to detect problems. Coaches on MarkIT are independent providers (see above); if you believe a child is in immediate danger, contact your local emergency services or child-protection authority, not us.
Coaches: you agree that your messages with athletes may be reviewed and disclosed as described here, and that you will comply with any safe-sport, background-check, or supervision rules that apply to you through your own program. Coaching a minor through MarkIT does not exempt you from them.
Acceptable use
Don’t misuse the service: no attempts to break, probe, scrape, or gain unauthorized access to the platform or other people’s data; no uploading content you don’t have rights to; no using the platform to move payments that aren’t for coaching delivered through MarkIT. We may suspend accounts that do.
Disclaimers and limits on liability
Throwing is a sport with inherent physical risk; you participate at your own risk, and MarkIT is not responsible for injuries arising from your training. The service is provided “as is”, without warranties of any kind, express or implied. To the maximum extent permitted by law, MarkIT is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose. Nothing in these terms limits liability that cannot be limited under applicable law.
Governing law
These terms are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable there. Disputes will be resolved in the courts of British Columbia.
Availability & changes
We may update features, these terms, or the Privacy Policy over time; significant changes will be noted by updating the date at the top. Continued use after a change means you accept it.
Contact
Questions? Email support@markitthrows.com or see the support page.